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Technical Skills
Below is a list of the tools I
regularly utilize:

  • Adobe FrameMaker
  • Adobe Illustrator
  • Ulead PhotoImpact
  • WebWorks Publisher
  • Macromedia Dreamweaver
  • Macromedia Fireworks
  • Macromedia Flash
  • Serena TeamTrack
    (Administrator)
  • Serena Version Manager
    (Administrator)
  • SharePoint Services
    (Administrator)
  • Microsoft Office
  • Microsoft Project
  • Microsoft Visio

Research

Email as a Computer Mediated Communication Tool and Romantic Love is a research proposal for conducting a descriptive study to examine romantic relationships shared between couples and how a Computer Mediated Communication (CMC) medium such as email is used between these individuals to reinforce their face-to-face relationships.

It demonstrates my ability to perform a literature review, develop a methodology for the study and prepare a plan for conducting the study.


 

Skills

Key Professional Successes
The competencies I have gained through work experiences and projects have allowed me to grow and excel in my career. Following is a list of professional accomplishments:

  • Created an electronic employee newsletter to improve internal organizational communication
  • Made a business case for and received approval to implement a web-based process management system enabling online access to all documented processes and procedures
  • Provided guidance to executive management on organizational structure and design for rapid application development and innovation
  • Made a business case for and received approval to lead a self-directed work team of documentation authors, trainers and testers
  • Implemented a collaboration system to improve communication between Engineering/Marketing/Sales/Upper Management
  • Developed style guides and templates for all customer documentation and online help
  • Developed standard web interface design and created a style guide, templates and style sheets for development of web interfaces
  • Developed a business case for and received approval to acquire process/workflow management, version control and configuration management utilities for software development and documentation management
  • Implemented a web-based executive dashboard
  • Created a graphics/library to store graphics for all products


Application of Technology
I regularly utilize a broad range of technological tools to perform work and projects. For example, I utilize Adobe FrameMaker for publishing e-books and use Webworks Publisher to transfer those files into online help.

This e-portfolio was created using Macromedia Dreamweaver. I created a template with editable regions that make content management convenient and use a cascading style sheet to manage fonts and styles. The graphics on this site were created using a combination of Adobe Illustrator, Macromedia Fireworks and Ulead PhotoImpact.

In my role as process engineer, I utilize Serena TeamTrack to manage and automate work processes. I also administer Microsoft SharePoint Services sites to foster collaboration, communication and knowledge sharing within and between work teams.