Building a Knowledge Organization
Building a Knowledge Organization
Strategy/Vision
Sponsor Support
Agreement on What KM is to OSS
Tie to OSS Eng. Goals
Knowledge Mapping
Assess/Collect Current Info/Knowledge
Prioritize/Select Most Important Info/Knowledge
Organize Info/Knowledge
Assess Knowledge Workers w/in OSS Eng
Assess Knowledge Workers outside OSS Eng.
Prioritize/Select Knowledge Workers
Connect People to Information
Engineering Guidance
ID Info/Knowledge f/K. Mapping
Create Guidance
Know What
Know Why
Know When
Know How
Architecture
Project Sites
Connect People to People
Communities of Practice
Yellow Pages
Prepare IT Infrastructure
Assess Options (WebParts)
Prepare/Configure
Architecture
Design
Assessment
Create Feedback Mechanism
Employee Interviews
Employee Surveys
Maintenance
Monitoring of Sites
Administration
Technical Support
